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	reduce the nonessential workload on your utility operations

	Reduce your team's nonessential workload of:  Causeless meter rereads  Unnecessary meter testings  Excessive payment agreements  Lengthy high-bill calls  Unjustified call escalations How: drops + watts customer self-service tools make it easy for your customers to predict their utility bills, including electric, natural gas, water, and wastewater. Why: Having prepared customers means you can direct your energy and resources to focus on critical utility operations, hurricane preparedness, onboarding new customers, and supporting busy CSRs.

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	speed up your energy audits deliver instant reports

	Speed up your energy audits, advance your conservation efforts, and answer your customers' concerns, with a paperless way to collect data fast and deliver instant reports.

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		because your day goes smoother when they are not surprised

When they sign up for service

	Make it easy for new customers to predict their utility bills, including all the services your company provides, so they know what to expect moving forward.

When they move in

	A personalized way for residents to understand energy and water consumption, discover saving ideas and simulate changes in their home–– all in less than 5 minutes.

Before summer strikes

	Get ahead of the bill frenzy and help your customers prepare for the peak season before high bills even hit.

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		redesigned customer experience on any device, anytime

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