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About Drops & Watts |
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Drops & Watts (D&W) is a dynamic, customer-focused company that provides energy and water consulting services to the residential and commercial sectors. Over the past two years, we have performed hundreds of energy audits for homes and small businesses throughout North Florida. We have fulfilled energy auditing contracts for Gainesville Regional Utilities, the City of Jacksonville Beach, and for the City of Bushnell. D&W’s services can add significant value to your utility’s public image while helping you accomplish your demand-side management goals and save money. |
| Customer Focus |
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Every audit includes an interview and counseling session. The energy audit and client interview process that D&W has developed helps customers understand how energy-use habits tend to fluctuate throughout the year. Additionally emphasizing on behavioral changes and home improvements that yield the highest return on investment. D&W provides your customers with the necessary tools so they can make informed decisions to prioritize the steps for successful energy and water conservation. The customer receives our comprehensive reports within the next 24-48 hours. We customize each audit and report to your customers’ needs, providing them with the knowledge and motivation to take their energy consumption into their own hands. Our record speaks for itself: we have never missed an audit appointment, and more than 94% of survey respondents rate us as “Excellent” and affirm that they would recommend our service to others.
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| Helping You Achieve Your Conservation Goals & Saving You Money |
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 | Our customer reports can be tailored to help you meet your program’s conservation goals (e.g., we can highlight rebate opportunities). We provide ongoing statistical reporting to your demand-side management team, summarizing your customers’ consumption trends and highlighting opportunities to reduce your utility’s peak demand through targeted conservation programs. Our reports allow you to be proactive and focus in on conservation efforts that will yield a high return on investment. Working with D&W will make life easier on your customer service team. The effectiveness of our client interview process and service results in happier customers. We offer streamlined online audit scheduling and make all of our customer reports available to you on a secure online site. D&W is supremely flexible and can scale up or down to meet your program’s seasonal needs—all at the same agreed-upon rate.
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